Terms and Conditions
We are pleased that you are interested in our products and our online shop: starbeit-shop.com. Transparency is important to us. Below, we provide you with detailed information about our General Terms and Conditions. If you have any questions about them, please feel free to contact us directly.
§ 1 Scope: This shop is operated by STARBEIT. We are a sole proprietorship run by its owner. The following general terms and conditions, in the version valid at the time of the order, apply exclusively to the business relationship between STARBEIT and the buyer. This also applies to all future transactions. We do not recognize alternative terms and conditions.
§ 2 Conclusion of Contract: The goods offered by STARBEIT constitute an invitation to the customer to submit an offer to conclude a purchase agreement. Your order as a customer constitutes an offer to STARBEIT to conclude a purchase agreement on the terms stated in the order. The confirmation of the ordering process sent to you as a customer by the shop system under STARBEIT does not constitute acceptance of the offer. The purchase agreement is only concluded with the express acceptance of the order or, in the absence of such acceptance, by delivery of the goods to the delivery address specified by the customer in the order. Input errors during the ordering process can be corrected until the order is finally submitted. Please change your details on the order overview page if necessary. Your order becomes binding by clicking the "Buy" button. The offer refers to the goods as they are presented or described on our website. We reserve the right to minor deviations from the presentation on our website in terms of color or design. In the event of spelling, printing, or calculation errors on the website, we are entitled to withdraw.
§ 3 Prices, Packaging, Shipping: The prices valid at the time of the order always apply. All prices include the statutory value added tax, currently 19 percent. The customer pays the packaging and shipping costs. We currently offer free shipping within Germany. In this context, we point out that all our packaging is licensed for the Dual System in accordance with the current Packaging Ordinance. STARBEIT is registered with the Central Packaging Register under the number DE 2424762652378. Further information can be found in the Shipping section on this website.
§ 4 Due Date, Payment, Default: The purchase price is due in advance upon receipt of the order confirmation. Payment transaction costs (e.g., bank fees for international payments) are generally borne by the customer. STARBEIT covers credit card and PayPal fees.
§ 5 Delivery, Delivery Times, Transfer of Risk: Delivery will be made to the delivery address you have provided. The risk passes to the customer as soon as the delivery has been handed over to the company commissioned with the shipment. Partial deliveries are excluded in the STARBEIT shop. We reserve the right to choose the method of shipment unless a specific shipping method has been agreed with you in writing in advance, for example by email. We will ship within 2 to 3 days after receipt of payment. Any information about a delivery time is always non-binding unless, exceptionally, a specific delivery date has been expressly and bindingly promised.
§ 6 Set-off, Retention: You are only entitled to set-off if your counterclaims have been legally established or recognized by us. You are only authorized to exercise a right of retention to the extent that your counterclaim is based on the same contractual relationship.
§ 7 Retention of Title: The delivered goods remain the property of STARBEIT until all claims against you have been fully settled.
§ 8 Revocation Policy, Refund of Purchase Price: The current EU Directive on the right of withdrawal applies. If you order as a consumer, you can revoke this contract within 14 days without stating any reason. A consumer is any natural person who enters into a legal transaction for purposes that cannot be attributed to their commercial or self-employed professional activity. The revocation period is 14 days from the day you or a third party designated by you, who is not the carrier, takes possession of the goods. In this context, we point out that we do not send partial deliveries for the sake of the environment. If you order more than one item, we will only ship them together in one package. Further information can be found in the Revocation section on this website.
§ 9 Statutory Warranty, Liability, Dispute Resolution: You are entitled to statutory warranty claims. If the purchased item has a defect attributable to STARBEIT, we are entitled, at our discretion, to remedy the defect or provide a replacement. If we are unable to do so or if the remedy of the defect/replacement is delayed beyond a reasonable period for reasons attributable to us, or if it fails in any other way, you as a customer are entitled to withdraw from the contract. To the extent permitted by law, further claims, regardless of the legal grounds, are excluded. If we negligently breach an essential contractual obligation, our liability for property damage or personal injury is limited to typical damages. The statutory warranty period applies, calculated from the transfer of risk. This period is a limitation period and also applies to claims for compensation for consequential damages caused by defects, unless claims based on tort are asserted. We accept no liability for defects caused by improper use or handling contrary to the relevant information on this website or the information provided on the delivered goods, or due to normal wear and tear. Defects must be reported to us in writing without delay after the customer becomes aware of them. For some of our handmade bracelets, we offer an extended 6-month warranty against material and workmanship defects. The corresponding information on which product the warranty applies can be found on the respective product pages. Damage caused by improper use or natural wear and tear of the leather is excluded from the warranty. We are not prepared or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
§ 10 Data Protection, Privacy: STARBEIT attaches great importance to the protection of your personal data. The protection of your privacy is a priority for us. We will therefore treat your personal data confidentially in compliance with the applicable data protection regulations. We will neither publish your data nor disclose it to third parties unless you have explicitly authorized us to do so. Further information can be found in the Data Protection section on this website.
§ 11 Place of Performance, Applicable Law: The place of performance is Berlin, Germany.
§ 12 Language: The general and binding business language for this shop is GERMAN. We do not guarantee the accuracy or completeness of translations. Translations into other languages are to be regarded solely as non-binding aids to understanding and as a service for the user.
§ 13 Severability Clause: If any part or individual wording of this text does not comply with the applicable legal situation, no longer complies, or does not comply in full, the remaining parts of the document shall remain unaffected in their content and validity.
INFORMATION ON PAYMENT AND SHIPPING
Payment is made in advance. We accept various payment methods. As a rule, your preferred payment method will be suggested to you in the checkout area. We will ship within 2 to 3 days after receipt of payment. For standard shipping, we deliver via Deutsche Post using Maxibrief by conventional mail; for larger orders, we use the shipping service providers DHL or Hermes. No delivery to PO boxes.
As of June 2026
