Shipping
We deliver to Germany, all EU countries, and Switzerland. Within Germany, your order is always free of shipping costs. No matter how many items you order. Delivery is made by Deutsche Post using Maxibrief directly to your mailbox. The handover to the shipping service provider takes place within 2-3 days. In this context, we point out that we have no influence on how long this takes for delivery after we have placed the order. If you order more than 1 item, we use the shipping service providers DHL or Hermes.
If you live in a European Union country, we charge a flat shipping rate of 4.90 euros, and for shipping to Switzerland, 9.90 euros, regardless of how many items you order. We ship these with the shipping service provider DHL. Possible customs duties and other additional costs are not covered by us.
We point out that for the sake of the environment, we do not send partial deliveries. If you order several items, we only ship them completely in one package.
You have to bear the costs of possible returns. Why? Many companies already include the return shipping costs in their selling prices. We, on the other hand, do not include the return shipping in the product price. This is much fairer to all the customers who keep the product. These customers save. They do not pay us for a return that they do not use. So it is correct that in the event of a cancellation here in the shop, the costs for the return are borne by you.
You can find more information in our T&Cs. Of course, you can also call us: T +49 30 69596763.